Return Policy
Effective Date: January 1, 2025
At USA Mobile, we strive to provide exceptional service and clarity regarding our policies. Please review our return policy below:
1. Prepaid Plans
All USA Mobile plans are prepaid and non-refundable. Once a plan has been purchased and activated, no refunds will be issued for unused services or remaining balances. If you have any concerns or issues with your plan, please contact our support team, and we will work with you to address your needs.
Contact Support:
- Email: [email protected]
- Phone: [Insert Support Number]
2. Devices Purchased Through Partners
If you purchased a device from one of our authorized partners, the return and refund policy of that partner will apply. Please refer to the specific partner’s policy for details on returns, exchanges, or refunds.
3. Contact Us
For questions about this policy or assistance with your account, please reach out to our support team. We are here to help ensure you have the best experience possible with USA Mobile.
By purchasing a plan or device through USA Mobile or its partners, you agree to this return policy.
